Services

Regardless of the size of your organization, the scope of your product or service offering, or the timeframe for results, we can work with you.
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Overall Improvements


If you aren't sure about where to begin improving your overall experience for your customers and employees we offer CX Programs for small and medium-sized businesses.
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Solve A Specific Problem


If you have a specific challenge that you would like solved we can design a custom CX Project.
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Training & Education


We offer different types and lengths of workshops, depending on your needs.
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Overall Improvements

If your organization is new to the concept of experience design, our CX Programs are a perfect way to introduce the concepts, tools, and methods. Over the course of a program, your organization will develop a Customer Experience strategy that integrates into your current culture and business goals.
Choose the Customer Experience Package That’s Right For Your Organization.


Foundations

$249

per month, 1yr program
  • Ideal for small organizations that want to improve the customer experience for:
  • 1 location or business unit
  • 1 product line or service
  • 1 type of customer
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Advanced

$799

per month, 1yr program
  • Ideal for small-to-medium organizations that want to improve the customer experience for:
  • 1 or 2 locations or business units
  • 1 or 2 product lines or services
  • 2 to 4 types of customers
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Mastery

$1499

per month, 1yr program
  • Ideal for small-to-medium organizations that want to improve the customer experience for:
  • multiple locations or business units
  • multiple product lines or services
  • multiple types of customers
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*If you want results sooner, you can also choose to compress the time frame of any package into either 3 or 6 months.

Solve A Specific Problem

Perhaps you have identified a specific challenge or problem, and want to focus exclusively on developing a solution.

Or you may want to try out experience design in a pilot project before committing to a customer experience program.

In any case, we can work with you to define the scope, timeline, and budget for any issue you want to tackle.
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Training & Education

A perfect option for associations, organizations, or other business networks, we also offer comprehensive workshops where your members learn about the practical benefits of experience design in hands-on collaborative group exercises designed to visualize and solve specific challenges related to your industry.

Currently, we offer 1, 2, and 3-day workshops depending on the depth of knowledge and the type of training your require.
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