Our Clients


Professional Services Firms


Nucleus Strategies helps professional service firms design and consistently deliver innovative and frictionless experiences that differentiate them from their competition.

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Typical Client Challenges


• Differentiating themselves from competitors

• Attracting, nurturing, and retaining clients
• Getting people and departments to become more client-focused


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Customer Experience Opportunities


• Reducing the time and effort required to deliver services
• Creating value-added communication strategies
• Aligning processes to suit customer needs

Build A Culture Of Innovation With Customer Experience Design

Understand what your customers value, develop organizational alignment, create the processes for consistent innovation, and differentiate yourself from the competition.

Get in touch today to discuss how Customer Experience Design can dramatically improve your bottom-line.

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Manufacturers


Nucleus Strategies helps manufacturers design and deliver experiences that complement their product offerings, differentiates them from their competition, and saves them time and money by rapidly testing new product ideas and improving operational efficiencies.

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Typical Client Challenges


• Differentiating their products from competitors

• Generating more interest in their products
• Sustaining customer loyalty


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Customer Experience Opportunities


• Improved experiences that attract and retain customers
• Simplified sales processes that decrease lead times
• Refined operations activities that boost work flow

Save Time & Money with Customer Experience Design

Test new product and service ideas rapidly and cost-effectively, increase your leads, decrease your lead times, and retain more customers and dealers with improved service.

Get in touch today to discuss how Customer Experience Design can dramatically improve your bottom-line.

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Retailers


Nucleus Strategies helps retailers design innovative approaches that consistently deliver memorable customer experiences, differentiate them from their competition, and rapidly test new product and service ideas.

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Typical Client Challenges


• Differentiating services from competitors

• Creating a unique service experience
• Removing obstacles that make business disorganized and stressful
• Making it easier for customers to buy


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Customer Experience Opportunities


• Understanding customer needs to create value-added experiences
• Eliminating processes that are redundant and/or irrelevant
• Reducing the number of steps required to complete transactions

Consistently Deliver Exceptional Customer Experiences

Remove inconsistencies from your execution, create operational alignment, understand what your customers value, and increase overall efficiencies.

Get in touch today to discuss how Customer Experience Design can dramatically improve your bottom-line.

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Hospitality/Food & Beverage


Nucleus Strategies helps hospitality and food and beverage organizations design and consistently deliver memorable and frictionless experiences that attract, delight, and retain customers.

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Typical Client Challenges


• Inconsistent service across departments
• Struggling to keep up when things go wrong
• Choosing what and how to improve that will have the biggest impact


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Customer Experience Opportunities


• Design processes to make service delivery consistent
• Develop procedures to mitigate escalation of problems
• Improve efficiency of communication methods and systems

Differentiate Yourself From Your Competition

Create unique experiences consistently, understand what your customers expect, create operational alignment, and eliminate costly redundancies.

Get in touch today to discuss how Customer Experience Design can dramatically improve your bottom-line.

Contact Us

Check out our Blog for interesting Customer Experience Design stories, articles, and customer experience fails!